![]() ![]() ![]() ![]() ![]() GENEVA TACKLE 19126 Indigo Lake Drive Magnolia, Texas 77355 832-377-9150 | OUR POLICIES Customer Service Geneva Tackle is committed to providing our customers with quality merchandise and the highest level of customer service. Below you will find some of our policies. Please take a moment to read through these and if you have any questions or concerns please email us at genevatackle@gmail.com or call us at 832-377-9150 Monday through Friday between 8:00 am and 6:00 pm CST. Shipping and Handling Every effort is made by Geneva Tackle to keep shipping costs to a minimum. If you are accidentally overcharged for shipping, a refund will be made to your account. Back order arrival dates are provided by the manufacturer and are subject to change and are not guaranteed. Guarantee and Return Policy Our products are backed by the strongest warranties in the industry. If for any reason, you are not satisfied with your purchase, it may be returned within 30 days along with your original receipt. Return shipping costs will be the responsibility of the Customer. Defective merchandise is covered by full manufacturer's warranty and may be returned in accordance with their individual policies. If there is any question regarding our return policy please contact us at genevatackle@gmail.com or 832-377-9150. Please have your order information ready before you place the call. Refunds will be credited to your account promptly in all cases. Site Problems If you experience any difficulties with ordering or page loading at Geneva Tackle please contact the webmaster at debdean@sbcglobal.net Information Requests If you need further information on any products, shipping and handling or have other questions e-mail us at GenevaTackle@gmail.com or telephone at 832-377-9150. Security & Privacy WWW.GENEVATACKLE.COM is a Secure Site We understand that security and privacy remain a primary concern of on-line consumers. You can submit sensitive data (e.g., credit card numbers) to this site with the assurance that: This site has a Secure Server provided by Pay Pal. All information sent to this site is encrypted, and is protected against disclosure to third parties. Our privacy policy protects you from unwanted Spam emails. We do not send Spam nor sell your email address to anyone who does. |